The Oaks Family Practice 

Drs McMillen, Tomkinson,

Wall & Pratheepan 

Welcome

Dr Julie McMillen retirement

Dr McMillen retired at the end of December.  I am sure that you will join us in wishing her all the very best for the future and thanking her for all that she has done for the patients and staff of the practice.  We know that we will miss her guidance and support.

Dr McMillen wants to pass on her good wishes 

" It has been a pleasure serving the patients of this practice for the past 28 years and I will take many happy memories with me, from my time as GP at this practice".

We all wish you a very happy and well deserved retirement.

Welcome to our practice website. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

CURRENT NHS PRESSURES

Covid-19 Virus Latest Update

The team at The Oaks Family Practice is currently experiencing a high volume of calls from people who need urgent help and advice.  The high rates of community transmission of the Covid virus, along with the growing numbers of people being admitted to hospital, mean the whole of the NHS across the North West region is under pressure.

For this reason, it is taking us longer than we would like to respond to calls and we are having to ask people who have less urgent health needs to wait a bit longer for an appointment.  We are continuing to prioritise urgent cases.

If your condition is not as urgent, we would ask that you look at the other options available for accessing NHS services e.g.

•      Following self-care advice where you can from nhs.uk
•      Using your local pharmacy for expert help and advice for every-day conditions
•      Using online services where you can request repeat prescriptions via the NHS app or your practice patient online service
•      Seeking support and advice from NHS 111 online to direct you to the best service for your needs if you’re not sure what to do.

THE DOCTORS AND STAFF THANK ALL OUR PATIENTS FOR YOUR SUPPORT AND PATIENCE.

IMPORTANT !!!

YOU MAY HAVE LEARNED ABOUT NHS DIGITAL'S PLANS TO EXTRACT DATA FROM YOUR GP RECORDS. PLEASE SEE THE UPDATED DATA EXTRACTION INFORMATION

CLICK ON THE LINK TO THE RIGHT 'GDPR & YOUR DATA' →

NB EXTRACTION OF INFO BEGINS ON 1 SEPTEMBER BUT YOU CAN OPT OUT AT ANY TIME.

PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE SPOKEN TO THE DOCTOR AND THEY HAVE TOLD YOU TO ATTEND.

WEARING FACE COVERINGS

IF YOU NEED TO ATTEND THE SURGERY, PLEASE WEAR A FACE COVERING

This does not need to be a mask, a scarf will provide the necessary protection.

IMMUNISATIONS

The practice is continuing to provide baby immunisations, it is very important that you continue to protect your baby - please attend when invited, one parent in the consultation room only please.

Guidance for Baby immunisations

ONLINE CONSULTATIONS -

PLEASE CLICK ON THE LINKS BELOW TO SUBMIT QUERIES TO THE PRACTICE.  PLEASE NOTE THAT THIS IS FOR ROUTINE QUERIES AND ADMIN QUERIES ONLY.  PLEASE FOLLOW THE GUIDANCE WHICH WILL INFORM YOU IF THIS SERVICE IS NOT SUITABLE FOR YOUR PROBLEM.

Convenience

As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription or cancel your appointment online.

Join Us: New Patients Are Very Welcome

Registering is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

DVLA REPORTS

Our GP's can provide factual reports from DVLA, but unfortunately cannot provide an opinion if a patient is 'fit to drive'.  This is not covered under NHS work and GP's cannot be responsible for this decision.  Apologies if this causes any inconvenience.

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ALLOCATED GP

All of our patients now have an allocated GP responsible for their overall care.  See our Latest News tab for further information.

Routine Screening for Chronic Diseases

You may have noticed that we have changed the way we recall our patients for chronic disease monitoring (asthma, diabetes, heart disease etc).  Please click on the link to the right 'Routine Reviews Chronic Disease' for more information.  

Friends and Family Test

Please complete our quick survey by clicking on the survey report icon below.  Would you recommend our practice to friends and family ?

On line repeat prescriptions

Car Parking - Parking Eye

Please note that Parking Eye is live on the patient car park.  This allows you 2 hours parking before you are fined, if you are delayed at the practice, you must let us know so that we can tell Parking Eye that you are parked with permission.  PLEASE NOTE: THE PRACTICE DOES NOT HAVE AUTHORITY TO CANCEL ANY FINES.

Pride In practice 

‘Pride in practice is a quality assurance service that strengthens and develops GP practice’s relationship with their lesbian, gay and bisexual patients within the local community.’

The practice successfully ran a 12 month pilot Improving Access and Healthcare to Non English Speaking Patients.